Last Updated: September 14, 2026
 

Chesapeake Crossing Senior Care Advisors, LLC (“Chesapeake Crossing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when visiting our website. This Privacy Policy explains how we collect, use, and protect information submitted through our website, chesapeakecareadvisors.com, including information provided through our “Contact Me” form. By using our website, you acknowledge the practices described in this Privacy Policy.
 

1. Information We Collect

When you use our website, we may collect information that you voluntarily provide to us via the "contact us" form.
Our contact form currently requests the following information:

• Name

• Phone number

• Email address

• Reason for contacting us 

We collect this information so that we can understand the nature of your inquiry and respond appropriately.

You are not required to provide information beyond what is requested by the form. If additional information is needed to provide consulting services, we will discuss appropriate methods for collecting that information.

Please avoid submitting unnecessary sensitive information through our general website contact form, including:

• Detailed medical histories

• Social Security numbers

• Financial account information

• Insurance identification numbers

• Passwords

• Legal documents

• Other highly confidential information

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2. How We Use Your Information

We may use the information you provide to:

• Respond to your questions, comments, or inquiries.

• Contact you regarding requested information or services.

• Schedule or discuss a consultation.

• Understand your senior-care navigation needs.

• Provide information about Chesapeake Crossing's services.

• Communicate with you regarding an existing or potential professional relationship.

• Improve our website, services, and user experience.

• Maintain records of communications and inquiries.

• Comply with applicable legal obligations.

We will not use your contact information for unrelated purposes without your consent, except where permitted or required by law.
 

3. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect the information submitted through our website from unauthorized access, disclosure, alteration, or misuse. However, no method of transmitting information over the internet or storing information electronically is completely secure. We cannot guarantee the absolute security of information submitted through our website. You should exercise caution when deciding what information to submit through online forms or email.
 

4. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

Service Providers

We may use trusted third-party service providers to help operate our website, manage communications, schedule appointments, process payments, or provide other business-related services. These providers may have access to information necessary to perform their services on our behalf.

Legal Requirements

We may disclose information when required to do so by law, legal process, court order, or governmental authority, or when reasonably necessary to protect our rights, safety, or property.

With Your Consent

We may share your information with other individuals, organizations, agencies, or professionals when you authorize us to do so or when otherwise permitted by applicable law. For example, if you engage Chesapeake Crossing for senior care navigation services, you may choose to authorize communication with a family member, agency, or other professional. We will seek appropriate authorization before sharing information when required.
 

5. Website Hosting and Third-Party Services

Our website is hosted/supported by a third-party provider (Wix). This providers may collect or process information according to their own privacy policies and terms. We encourage you to review the privacy policies of third-party services you access through our website. Our website may also contain links to external websites, organizations, agencies, or resources. Chesapeake Crossing is not responsible for the privacy practices, security, or content of third-party websites.
 

6. Cookies and Website Analytics

Our website may use cookies, analytics tools, or similar technologies to help us understand how visitors use our website, improve functionality, and enhance the user experience.

These technologies may collect information such as:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the website

• General website usage information

The specific technologies used may depend on the features and services enabled on our Wix website.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
 

7. Communications and Marketing

If you contact us through our website, we may use the contact information you provide to respond to your inquiry.

We will not add you to a marketing email list simply because you submitted a general inquiry, unless you separately consent to receive marketing communications or such communications are otherwise permitted by applicable law.

You may opt out of marketing communications at any time by following the unsubscribe instructions in the communication or contacting us directly.
 

8. Information Relating to Older Adults and Family Members

Chesapeake Crossing provides services that may involve information about older adults, family members, caregivers, and other individuals. We recognize that information relating to a person's health, functioning, care needs, finances, and family circumstances may be sensitive. Please do not submit detailed information about another individual through our general contact form unless you have the appropriate authority or permission to do so. Submitting information through our website does not automatically establish a client relationship, professional relationship, or authorization to act on behalf of another person. Additional privacy and confidentiality terms apply when you formally engage our consulting services.
 

9. Children's Privacy

Our website is intended for adults and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website.

If you believe that a child has submitted personal information to us, please contact us so that we can take appropriate steps.
 

10. Data Retention

We retain personal information for as long as reasonably necessary to:

• Respond to inquiries.

• Provide requested services.

• Maintain appropriate business and communication records.

• Comply with legal, accounting, or other applicable obligations.

• Resolve disputes and enforce agreements.

The length of time information is retained may vary depending on the nature of the information and the purpose for which it was collected. When information is no longer reasonably necessary, we may securely delete or dispose of it, subject to applicable legal requirements.
 

11. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

• Ask what personal information we maintain about you.

• Request correction of inaccurate information.

• Request deletion of information, subject to legal exceptions.

• Ask questions about how your information is used or shared.

• Withdraw consent where processing is based on consent.

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before responding to certain requests.
 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal obligations. When we make changes, we will update the “Last Updated” date at the top of this policy.

We encourage you to review this page periodically.